How will the order get shipped?
Trophy-design.com will ship your package with DAO/Coolrunner or PostNord, whoever is cheapest, who delivers your package directly to your address or to the nearest parcel shop in your area.
Which countries do you ship to?
We can ship orders to the following countries: Denmark, Sweden, Great Britain, Finland, France, Austria, Belgium, Czech Republic, Estonia, Spain, Greece, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Netherlands, Poland, Portugal, Romania, Slovenia and Slovakia.
How long time before I receive my order?
We try to handle all orders as fast as possible, so you should expect to receive your order within 5-7 business days from we have received and completed the order. If you have not received your order within 7 business days, then feel free to contact us at firstname.lastname@example.org
Which payment options do I have?
Trophy-design.com uses Stripe which is one of the worlds most used and approved payment gateways for webshops. We can accept the most common credit cars types such as, Visa, MasterCard and American Express
Exchange, return and complaint?
What do I do if I want my money back or my goods are damaged?
Trophy-design.com follows the current Danish rules for purchase over the web, giving you 14 days full return, where you can exchange or get money back. Of course, only if the item is in the same condition as you received it. If you experience a defect or other unintended with the product, you have as a consumer two years of warranty.